Privacy Policy

Effective Date: January 1, 2026

The House Theory (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting our website or submitting a service request.

This Privacy Policy explains how we collect, use, and safeguard your information.

1. Information We Collect

When you submit a form or interact with our website, we may collect:

  • Full name

  • Email address

  • Phone number

  • Property address

  • Property details (square footage, service type, condition)

  • Referral source

  • Any additional information you voluntarily provide

We may also collect limited technical information automatically through our website platform, including:

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • General location data

This information is collected through standard website analytics and cookies.

2. How We Use Your Information

We use the information collected to:

  • Evaluate and respond to service requests

  • Provide custom quotes

  • Coordinate scheduling

  • Communicate regarding services

  • Maintain internal business records

  • Improve website performance and user experience

We do not sell, rent, or share your personal information for marketing purposes.

3. Information Sharing

We may share limited information only when necessary to:

  • Comply with legal obligations

  • Protect our legal rights

  • Work with trusted service providers (such as website hosting or email platforms) who assist in operating our business

These providers only access information necessary to perform their services and are expected to handle data responsibly.

4. Data Security

We implement reasonable safeguards to protect your personal information from unauthorized access, misuse, or disclosure.

However, no method of internet transmission or electronic storage is completely secure. While we take appropriate measures, we cannot guarantee absolute security.

5. Cookies and Analytics

Our website may use cookies and similar technologies to:

  • Improve user experience

  • Analyze website traffic

  • Monitor site performance

You may disable cookies through your browser settings.

6. Third-Party Links

Our website may contain links to external websites, such as social media platforms. We are not responsible for the privacy practices of those third-party sites.

7. Data Retention

We retain personal information only as long as necessary to:

  • Respond to inquiries

  • Provide services

  • Maintain required business records

  • Comply with legal obligations

8. Your Rights

You may request to:

  • Access the personal information we hold about you

  • Correct inaccurate information

  • Request deletion of your information

To make a request, please contact us at:

Email: info@thehousetheory.com
Phone: 970-213-3348

9. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be reflected by revising the effective date at the top of this page.

10. Contact Information

If you have any questions regarding this Privacy Policy, please contact:

The House Theory
8607 N Cosby Ave
Kansas City, MO 64154
Email: info@thehousetheory.com
Phone: 970-213-3348